Privacy Policy
Last updated: December 2024
1. Information We Collect
DataHub APK collects information to provide better services to our users. The types of information we collect include:
- Personal Information: Name, email address, phone number, and payment information when you create an account or make transactions.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: How you use our app, including features accessed, time spent, and interaction patterns.
- Location Data: General location information to provide location-based services.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our VTU services
- Process transactions and payments
- Send notifications about service updates
- Improve our app functionality and user experience
- Provide customer support
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With trusted service providers who assist in operating our services
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication
- Secure data transmission protocols
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Cookies and Tracking
Our app may use cookies and similar tracking technologies to enhance your experience and collect usage information.
8. Third-Party Services
Our app may contain links to third-party services. We are not responsible for the privacy practices of these external services.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: [email protected]
- Phone: +234 800 DATAHUB
- Address: Lagos, Nigeria